Terms and Conditions

Last Updated: March 2025

Welcome to AyaBookings! These Terms of Service govern your access to and use of our platform, including our website, services, and features. By using AyaBookings, you agree to these terms.

1. Acceptance of Terms

By accessing or using AyaBookings, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use our platform.

2. Services Provided

AyaBookings offers an online booking and scheduling system for businesses. Features may include appointment management, payment processing, analytics, and more.

3. User Accounts

  • To access certain features, you must create an account.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Any activity under your account is your responsibility.

4. Payment & Subscription Plans

  • Some features require a paid subscription.

  • Payments are processed securely via Mobile Money, credit/debit cards, or other supported gateways.

  • Subscriptions are billed monthly or annually, depending on your selected plan.

  • Refunds are subject to our refund policy.

5. Booking & Service Rules

  • Users must provide accurate details when listing services and availability.

  • AyaBookings reserves the right to suspend or remove accounts that violate our policies.

6. Cancellations & Refunds

  • Businesses may set their own cancellation policies.

  • Refunds for bookings depend on the business’s policy, and AyaBookings is not responsible for disputes between users and service providers.

7. User Conduct

By using AyaBookings, you agree:

  • Not to misuse the platform for illegal or fraudulent activities.

  • Not to engage in harassment, abuse, or harmful behavior towards other users.

  • Not to attempt to hack, modify, or disrupt our platform.

8. Data Privacy

  • We collect and process user data as outlined in our Privacy Policy.

  • We use industry-standard security measures to protect your data.

9. Limitation of Liability

AyaBookings is not responsible for:

  • Any losses or damages resulting from service cancellations, no-shows, or business disputes.

  • Unauthorized access to your account due to your failure to secure login credentials.

10. Modifications to Terms

AyaBookings reserves the right to update these Terms of Service at any time. Users will be notified of significant changes.

11. Contact Information

If you have any questions about these terms, contact us at support[at]ayabookings.com