Privacy Policy

Last Updated: March 2025

Welcome to AyaBookings! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, including any Google user data accessed through OAuth scopes.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, business details, and payment information.

  • Booking Data: Appointment details, service preferences, and customer notes.

  • Technical Data: Device type, IP address, browser type, and usage patterns.

  • Google User Data (via Google OAuth):

    If you choose to sign in with Google or sync your calendar, we may access:

    • Your Google profile (name, email)

    • Your Google Calendar (to create and manage booking events)

2. How We Use Your Information

We use your data to:

  • Provide, manage, and improve our appointment booking and calendar syncing services

  • Create or update calendar events on your behalf when a booking is confirmed or modified

  • Send you notifications and reminders about appointments

  • Authenticate your identity (via Google Sign-In)

  • Analyze usage for internal improvements

  • Fulfill legal or contractual obligations

3. Use of Google User Data

When you connect your Google account:

  • We use your Google Calendar access only to:

    • Create new calendar events

    • Update or delete events we previously created

  • We do not access or view other calendar events or content

  • We do not share your Google data with third parties except to deliver our core services

We request the https://www.googleapis.com/auth/calendar scope to enable these features. Calendar data is only accessed after your explicit consent via Google’s OAuth screen.

4. Data Sharing & Third-Party Services

We do not sell or monetize your personal or Google user data. We may share data with:

  • Google APIs (e.g. Calendar) — only for the purposes you authorize

  • Payment Processors — to process transactions securely

  • Hosting and Analytics Providers — to run and analyze our platform

  • Authorities — when legally required or to protect user safety

5. Cookies & Tracking

AyaBookings uses cookies to:

  • Improve platform usability and speed

  • Track session and login status

  • Collect aggregated analytics

You can disable cookies in your browser settings.

6. Data Security

We use industry-standard security practices, including HTTPS encryption, secure token storage, and role-based access controls. However, no platform is entirely secure, and we advise users to protect their account credentials.

7. User Rights

You have the right to:

  • Access, update, or delete your information

  • Withdraw Google Calendar access at any time through your Google Account Permissions

  • Request account deletion via email at support[at]ayatickets.com

8. Data Retention

We retain data only for as long as needed to:

  • Deliver our services

  • Comply with legal obligations

  • Support users and billing records

Users may request data deletion at any time.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Major changes will be notified via email or a banner on our platform.

11. Contact Us

For privacy-related questions or to exercise your rights, contact:

support[at]ayatickets.com