How can we help?

Create your business account Sign up, verify, and get your booking page live in a few minutes. Add a service Create what customers can book: name, price, duration, deposit and booking mode. View and manage your bookings Find new, upcoming and past bookings in Appointments on web or in the app. Accept online payments Turn on online payment, connect Paystack, and understand the 5% online booking fee. Share your booking link Copy your booking link, share WhatsApp booking, or print a QR from Launch Toolkit. Create a promo code Offer a percentage discount customers can enter when they book a service.

Business

Getting started

Create your account, fill in your business profile and set your hours.

• Create your business account
• Set up your business profile
• Set your working hours and holidays

Customer

Making a booking

Book on the web, on WhatsApp or by USSD.

• Book on the web
• Find a business on AyaBookings
• Book on WhatsApp
• Book by USSD (no internet)

App

Business Manager app

Download the app, log in and manage bookings on the go.

• Download the Business Manager app
• Book for a customer in the Business app
• Log in to the app
• Share booking channels from the Business app

View all 8 articles

General

About AyaBookings

What AyaBookings is and how to reach us.

• What is AyaBookings?
• Business app vs customer app
• Contact AyaBookings

Business

Services & availability

Add services, choose how customers pick a time, and manage staff and locations.

• Add a service
• Add service extras (add-ons)
• Booking modes: exact time, time windows, daily limit
• Ask custom questions when customers book

View all 7 articles

Customer

Paying for a booking

Pay online, pay a deposit, or pay on arrival.

• Pay for your booking
• Pay the remaining balance

Business

Bookings

See, confirm, edit and cancel the bookings you receive.

• View and manage your bookings
• Manage your customers
• Confirm or cancel a booking
• Use the calendar view

View all 7 articles

Customer

Your bookings

Find, reschedule or cancel a booking.

• Find your booking
• View your appointments on the web
• Reschedule or cancel a booking

Business

Payments

Online payments, deposits, pay links and getting paid out.

• Accept online payments
• Sell with POS
• Take a deposit
• Send a pay link

View all 5 articles

Customer

Customer app

Discover businesses, book, and manage appointments in the customer app.

• Download the AyaBookings customer app
• Discover businesses in the customer app
• Book an appointment in the customer app
• Manage bookings in the customer app

View all 6 articles

Business

Booking channels

Let customers book through your link, WhatsApp or USSD.

• Share your booking link
• WhatsApp booking commands: MENU, FR and EN
• Let customers book by WhatsApp
• How WhatsApp Mobile Money payments work

View all 10 articles

Business

USSD

How USSD booking codes are assigned, kept, and when they can change.

• How USSD booking codes are assigned
• You keep your USSD code
• When unused USSD codes may be reclaimed
• What happens to USSD if my account is suspended or closed

View all 6 articles

Business

Gallery & Portfolio

Show photos of your work and finished looks on your booking page.

• Add photos to your Gallery
• Reorder or hide Gallery photos
• Add portfolio looks
• Manage portfolio categories

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Business

Your booking page

Themes, extra pages and your own domain.

• Choose a theme for your booking page
• Embed booking on your website
• Add custom pages
• Download your booking QR code

View all 5 articles

Business

Marketing

Promo codes and tracked links to bring in more bookings.

• Create a promo code
• Create Launch Toolkit posters and cards
• Track where your bookings come from

Business

Team & roles

Invite people to help run your business with the right access.

• Invite team members
• Team roles and permissions

Business

Account

Your plan, and closing your account.

• Plans and billing
• Delete your account