For Businesses

Getting started

Create your account, fill in your business profile and set your hours.

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• Create your business account
• Set up your business profile
• Set your working hours and holidays

Services & availability

Add services, choose how customers pick a time, and manage staff and locations.

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• Add a service
• Add service extras (add-ons)
• Booking modes: exact time, time windows, daily limit
• Ask custom questions when customers book
• Add staff members
• Use buffer time on a service
• Add locations

Bookings

See, confirm, edit and cancel the bookings you receive.

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• View and manage your bookings
• Manage your customers
• Confirm or cancel a booking
• Use the calendar view
• Edit or reschedule a booking
• View reports
• Create an event

Payments

Online payments, deposits, pay links and getting paid out.

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• Accept online payments
• Sell with POS
• Take a deposit
• Send a pay link
• Get paid out: set up payouts

Booking channels

Let customers book through your link, WhatsApp or USSD.

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• Share your booking link
• WhatsApp booking commands: MENU, FR and EN
• Let customers book by WhatsApp
• How WhatsApp Mobile Money payments work
• Let customers book by USSD
• Reschedule, cancel or pay a balance on WhatsApp
• Share your WhatsApp booking link for ads and posts
• Ask for a customer’s name on WhatsApp and USSD
• WhatsApp vs web vs USSD: which channel to share
• Customers can search by partial business name on WhatsApp

USSD

How USSD booking codes are assigned, kept, and when they can change.

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• How USSD booking codes are assigned
• You keep your USSD code
• When unused USSD codes may be reclaimed
• What happens to USSD if my account is suspended or closed
• USSD shortcuts for a specific service
• Enable payment on USSD bookings

Gallery & Portfolio

Show photos of your work and finished looks on your booking page.

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• Add photos to your Gallery
• Reorder or hide Gallery photos
• Add portfolio looks
• Manage portfolio categories
• Import Gallery photos into Portfolio
• Gallery vs Portfolio: which should I use?

Your booking page

Themes, extra pages and your own domain.

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• Choose a theme for your booking page
• Embed booking on your website
• Add custom pages
• Download your booking QR code
• Use your own domain

Marketing

Promo codes and tracked links to bring in more bookings.

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• Create a promo code
• Create Launch Toolkit posters and cards
• Track where your bookings come from

Team & roles

Invite people to help run your business with the right access.

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• Invite team members
• Team roles and permissions

Account

Your plan, and closing your account.

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• Plans and billing
• Delete your account