Delete your account

Only the business owner can request account deletion. Staff and team members cannot close the account.

Request deletion

1. Sign in as the owner.
2. Go to ayabookings.com/delete-account.
3. Submit your request.
4. Confirm with your password, or type DELETE if your account uses that confirmation.
5. Wait for our team to review it. You will get an email when it has been reviewed.

You can cancel a pending request from the same page before it is approved.

After approval

• Your business page and booking embed go offline.
• New bookings stop on the web, WhatsApp and USSD.
• App and API access for that business ends.
• Existing bookings are not cancelled automatically.
• Payments and customer records are kept as required.