Confirm or cancel a booking

Approve new bookings you can take, or cancel ones you cannot.

Updated 9 Nov 2026 · 1 min read

  1. Open Appointments and select the booking.
  2. Confirm (approve) it when you can take it, or cancel when you cannot.
  3. The customer is notified according to your notification settings.

In the Business Manager app, open the booking and use the status actions (for example Confirm). You can also message the customer on WhatsApp from the booking.

If money is still owed, generate a pay link.

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