Reschedule or cancel a booking
Change or cancel your appointment on the web or WhatsApp while the window allows it.
Updated 9 Nov 2026 · 1 min read
You can reschedule a confirmed booking yourself while the business’s cancellation window is still open. Each business sets how many days before the appointment you may cancel.
On the web
Sign in, open your appointments, and choose Reschedule or Cancel.
On WhatsApp
Send MENU, open your bookings, and use Reschedule or cancel.
If those actions are missing, the window has closed or the booking is not confirmed yet. Contact the business directly.
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