Home Maintenance Booking App in Ghana
Home service businesses spend their day on the road. An AC technician services units in Spintex in the morning and Adenta after lunch, a cleaning team does a move-out clean in Dome, a fumigation crew covers Kumasi's Nhyiaeso, and a plumber gets a call about a burst pipe in Kasoa. Booking all of that through calls means missed addresses, overlapping visits and customers asking "Are you still coming?". AyaBookings lets home maintenance businesses list visit types with realistic durations, assign technicians or crews as staff, and let customers book a visit slot online, on WhatsApp or by USSD. A Mobile Money deposit can secure larger jobs such as deep cleaning or fumigation. Customers get SMS reminders so someone is home when you arrive. Your team's visits sit in the AyaBookings for Business app. You pay nothing to use it, nothing on cash, and 5% only on online payments. Customers also like seeing a clear list of what you do, from a one-unit AC service to a full post-construction clean, instead of calling to ask whether you handle their problem. Regular clients such as estate managers can rebook the next quarterly service in a minute.
Why Ghana businesses choose AyaBookings
- Each technician or crew has its own schedule, so two jobs across town aren't booked for the same person at the same hour.
- Visit types carry realistic durations that leave room for travel between homes.
- Mobile Money deposits commit customers to bigger jobs before you buy materials or send a crew.
- SMS reminders tell customers to be home, reducing wasted trips to locked gates.
- Customer records hold each address and past visits, useful for regular AC servicing or cleaning.
How it works
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1
Register your business, the areas you cover and your working days.
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2
Add visit types such as AC servicing, AC installation survey, plumbing call-out, electrical inspection, deep cleaning, post-construction cleaning, fumigation and generator servicing.
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3
Add technicians or crews as staff with their working hours.
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4
Pick the jobs that need a deposit and send your link to estates, landlords and on social media.
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5
Plan each day's route from the bookings in your app.
Built for how you work in Ghana
- AC servicing has busy seasons in the hottest months, when customers book in clusters.
- Estates and landlords often book several visits; customer records help track repeat properties.
- Customers usually want a time window, not an exact minute; set visit durations to cover arrival and work.
- Payment in cash after the job is common and carries no platform fee.
Simple pricing
Free to create your booking page. No monthly subscription. No fee on cash bookings. Pay only 5% when customers pay online with Mobile Money or card. Take deposits upfront when you need to secure a slot.
Customers can also book on USSD by dialling *928*88*{your business code}# after you enable your code.
Businesses on AyaBookings
Frequently asked questions
- Can I assign jobs to different technicians?
- Yes. Add each technician or crew with their working hours and the visit types they handle. Your AC team, your plumber and your cleaning crew can each have their own day, and customers are booked with whoever does that job.
- How do I allow for travel time?
- Make the visit duration long enough to include the trip. If an AC service takes an hour and moving between Spintex and Adenta takes another, set a two-hour block. That technician's next booking will only start once the block ends.
- Can I require a deposit for deep cleaning or fumigation?
- Yes. For jobs where you buy chemicals or send a full crew, collect a MoMo deposit at booking. Small call-outs can stay pay-after-work.
- What does it cost a home service business?
- Nothing to use. Customers who pay your technician in cash after the job trigger no fee. Online MoMo payments for a visit carry the 5% fee.
- Can customers book with a basic phone?
- Yes. Landlords, caretakers and older customers often book by USSD, keying your code into any handset. The visit then appears on your schedule like any other.
- Will customers be reminded?
- Yes. An SMS goes to the customer before the visit, so somebody is home to open the gate when your technician arrives.
Book every home visit with the right technician and fewer wasted trips.