Tech Services Booking App in Ghana

Tech service businesses deal with customers who want answers fast. A phone repair shop at Circle gets screen replacements all day, a laptop technician in Kumasi handles motherboard faults, an IT support firm sends engineers to offices in Airport City, and a web designer books discovery calls with new clients. AyaBookings lets digital and technology businesses list repair drop-offs, on-site support visits, installation surveys and consultation calls as bookable services, each with a set time and the technician who handles it. Customers can book on the web, by WhatsApp or from a basic handset via USSD, and a text message reminds them before the slot. You can require a Mobile Money deposit for on-site visits or project consultations. Bookings, technicians and customers all sit in one phone app. You pay nothing to use it; counter cash has no fee, and 5% is taken from Mobile Money paid online. A phone repair shop might list screen replacement, battery replacement, charging port repair and software flashing as separate drop-off services. An IT support firm might list an office network check, a printer setup visit and a monthly support visit. Web designers and developers can list a free discovery call next to a paid project consultation. Whatever the mix, customers see clearly what they are booking and how long it takes, and each technician keeps one honest schedule instead of three different promises made over the phone.

Why Ghana businesses choose AyaBookings

  • Repair drop-offs are booked at set times so the counter isn't crowded.
  • On-site engineers have separate schedules, so office visits don't overlap.
  • Mobile Money deposits commit clients to installation surveys and project calls.
  • SMS reminders help customers turn up with the device and accessories.
  • Customer records keep each client's past repairs and visits.

How it works

  1. 1

    Create your profile with your shop or office location and hours.

  2. 2

    Add services like phone screen replacement drop-off, laptop diagnosis, data recovery consultation, office IT support visit, CCTV installation survey, website consultation and software training session.

  3. 3

    Add technicians or engineers and their hours.

  4. 4

    Share your link with business clients and on social media.

  5. 5

    Track bookings in the app and assign follow-up visits.

Built for how you work in Ghana

  • Repair shops in busy spots like Circle or Adum get several walk-ins at once; booked drop-offs spread them across the day and shorten the wait.
  • Business IT clients expect an engineer at a confirmed time, and a booked visit with an SMS reminder makes that promise visible.
  • Project consultations for websites, apps or systems can be prepaid through Mobile Money, filtering out casual enquiries.
  • Spare parts and warranty work stay with your usual suppliers and process; AyaBookings only manages the booked time and payment.

Simple pricing

Free to create your booking page. No monthly subscription. No fee on cash bookings. Pay only 5% when customers pay online with Mobile Money or card. Take deposits upfront when you need to secure a slot.

Customers can also book on USSD by dialling *928*88*{your business code}# after you enable your code.

Businesses on AyaBookings

Frequently asked questions

Can customers book a repair drop-off time?
Yes. Create drop-off services, such as screen replacement or laptop diagnosis, with set times. Customers arrive when you are ready for them rather than all at once after lunch.
Can I schedule on-site engineers?
Yes. Add each engineer as staff with their working hours. An office IT support visit or a CCTV survey is booked against that engineer's day, so two clients in different parts of town aren't promised the same person.
Can I require a deposit?
Yes. Ask for a MoMo deposit on services like an installation survey or a website consultation, where you prepare before the meeting.
What fees apply to a tech business?
There is no charge to use AyaBookings. Customers paying you cash at the counter bring no fee. Payments made through Mobile Money on your booking page have 5% deducted.
Can clients book on WhatsApp?
Yes. Customers who message you about a cracked screen can book on WhatsApp, and the drop-off is logged in your diary rather than lost in the chat.
Is there a mobile app for my technicians?
Yes. AyaBookings for Business runs on Android and iPhone, so technicians can see their visits and customer details while out on site.

Book repairs, visits and consultations without crowding your counter.

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